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Terms and Conditions

TERMS AND CONDITIONS

Your Consent

Please read these Terms and Conditions carefully before using the www.kellysingh.com website (the 'Service') operated by Kelly. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using any part of this website, you agree to be bound by the Terms and Conditions below. If you disagree with any part of the Terms and Conditions, then you may not access the website or use the service.

Copyright

All music, all text, all downloads, all audios and videos and all other material are owned or controlled by Kelly or her content and technology providers. ALL RIGHTS RESERVED. Unauthorized duplication or distribution of this content is strictly prohibited. The audio productions on this site are for personal use only and may not be redistributed or republished without written permission. 

Refunds and Cancellations

www.kellysingh.com retain the right to refuse any refunds.

Digital Goods: Due to the nature of digital data, we cannot refund digital purchases, including e-books and audios.

Mentoring & Coaching: Due to the nature of mentoring and coaching sessions, we cannot refund these sessions.

www.kellysingh.com retain the right not issue refunds for online courses, as the course material has been disclosed to the recipient and access to the various audios has been granted.

Your payment card details

We do not store payment card details. 

Use of Digital Audio Products

Like all self help audio products, they are not intended to be a substitute or replacement for any treatment, counselling or prescription from your health care practitioner. If you suspect you have any medical and/or psychological condition, or you are aware of having underlying trauma, you should first consult your personal health care practitioner or mental health professional.

Customers are responsible for creating and implementing his/her own physical, mental, emotional and spiritual decisions, choices, actions and results. As such, Kelly is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services and products provided by Kelly Singh. 

Limited Liability

Kelly makes no guarantees or warranties, express or implied. In no event will Kelly be liable to the customer for consequential or special damages. Not withstanding any damages that the customer may incur, Kelly's entire liability, will be limited to the amount paid by the customer to Kelly for any services rendered, or products purchased.

Disclaimer

All services and communication, email or otherwise, delivered by Kelly, as well as information set forth on this website (www.kellysingh.com) are meant to help inspire, encourage and motivate people to make positive changes in their lives. She does this by offering intuitive and soulful advice, information and guidance. The advice, information and guidance she offers is based exclusively on her experiences only, and is offered in good faith. She makes no promises regarding the accuracy, relevance and quality of the information and methods used in her work. Advice, information and guidance provided by Kelly does not constitute legal or professional advice, neither is it intended to be. Any decisions you make, and the consequences thereof are you own.

Privacy Policy

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Contact and Communication

Users contacting this website and/or its owners do so at their own discretion. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form-to-email submission process, but people using such form-to-email processes, do so at their own risk.

This website and its owners use any information submitted to: provide you with further information about the products/services they offer; assist you in answering any questions or queries you may have submitted; improve customer service and process transactions. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form-to-email process. Or whereby you the consumer have previously purchased from or inquired about purchasing from the company a product or service. This is by no means an entire list of your user rights in regard to receiving email marketing material.

Your details are never passed on to any third parties. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

 

Email Newsletter/Updates

This website operates an email newsletter/update program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. 

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

 

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. 

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing and email updates, you may change your mind at any time by unsubscribing or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

Please read these Terms and Conditions carefully before using the www.kellysingh.com website (the 'Service') operated by Kelly. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using any part of this website, you agree to be bound by the Terms and Conditions below. If you disagree with any part of the Terms and Conditions, then you may not access the website or use the service.

This policy was last modified on 20th December 2018.